100%
Electrically rechargeable fat bike for ultimate riding pleasure.
View moreTo ask?
Do you have any questions about our fatbikes or orders? Feel free to drop us a line on WhatsApp! Whether you’re curious about specs, sizes or shipping details, our team is here to help! Just drop us a line and we’ll get back to you shortly. Happy riding! 🌟
Frequently Asked Questions
Can I pay in installments?
This can be done via: Klarna. You will get this option on the payment page.
How long does it take before I receive my Flexbike?
It depends where you are. Orders processed in the Netherlands will take 1 - 3 business days to arrive. Overseas deliveries can take 7 - 16 days. Delivery details will be provided in your confirmation email.
Can I pick up the Flexbike myself?
That is certainly possible. Contact us via WhatsApp on +31 6 27 96 09 52 or send an email to info@flex-bikes.nl to make an appointment.
Can I exchange the Flexbike?
Yes! You can return your Flexbike within 14 days, provided there are no signs of use and the Flexbike is returned in its original condition. The costs for return shipping are at your own expense. Sale items cannot be returned.
How long does it take to charge?
It takes 4-8 hours to fully charge the battery. After that, you can drive up to 70 km before you need to charge again.
Do I have to wear a helmet?
No, wearing a helmet while riding the Flexbike is not mandatory. However, it is recommended for safety.
Do I need a driver's license?
No, you do not need a driver's license to drive the Flexbike.
Do I need to insure my Flexbike?
This is not mandatory, but we do recommend it. This can be done through various parties.
Can I remove the battery?
Yes, you can definitely do that, and we recommend it when you are not using your bike. This will help prevent the battery from getting lost or stolen.
More questions?
If you have a question that is not listed here, please contact us by email: info@flex-bikes.nl.